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Verifying domains

Verifying a domain tells Flynt that your organisation owns it. When someone whose work email is on a verified domain requests access, their request is routed straight to your org's admins instead of into the general sales queue. Because verification is by a DNS record, only the real domain owner can claim a domain.

You verify domains from Admin → Domains. You need the organisation admin role to manage them.

Add and verify a domain

  1. Go to Admin → Domains and enter a bare domain (for example acme.com), then choose Add domain. Flynt creates a pending claim and shows you a DNS TXT record to add.
  2. At your DNS provider, add the TXT record exactly as shown:
    • Type: TXT
    • Host / name: _flynt-challenge.acme.com
    • Value: flynt-verify=... (a unique token for your org)
  3. Back in Flynt, choose Verify. Flynt looks up the TXT record and, when it finds the token, marks the domain verified.

DNS changes can take a few minutes (sometimes longer) to propagate. If verification reports that the record was not found yet, wait a short while and try Verify again -- nothing is lost, the claim stays pending.

Status badges

  • Pending -- the claim exists and the TXT instructions are shown, but the record has not been confirmed yet. A pending domain does not route access requests.
  • Verified -- ownership is confirmed. The domain now routes matching access requests to your admins.

Removing a domain

Use Remove on any domain to stop it routing access requests. You can re-add and re-verify it later if you need to.

Notes

  • A domain can belong to only one organisation. If another org has already verified it, your claim is rejected -- contact support if you believe the domain is yours.
  • Operators can also register a verified domain on your behalf. Either way the effect is identical: verified domains route access requests to your org.